Shipping & Returns
CURRENTLY GYMBOO ARE NOT SHIPPING INTERNATIONALLY DUE TO THE COVID-19 SITUATION, PLEASE EXCEPT OUR APOLOGIES FOR ANY INCONVENIENCE.
As soon as you place your order you will receive an order confirmation e-mail to confirm receipt. We will ship your order within 1-2 business days after receiving it and then email you your shipment tracking number so you can easily see when your new item(s) will be with you.
Your satisfaction is important to us, so for any reason you are not satisfied with your purchase, we will issue a refund for the value of the items or exchange your items within 30 days of purchase.
EASY RETURNS & REFUNDS
To return the item you're unsatisfied with:
- Email firstname.lastname@example.org with the subject heading: RETURNS, please provide the following info: Order number + the Items being returned.
- You will receive a Return Authorisation number back and instructions on where to send your item to.
- When the item is received back we will immediately issue a refund. Your satisfaction is important to us.
Once your return is received and inspected, we will immediately process your refund, and a credit will automatically be applied to your credit card or original method of payment, this will happen within 10 days. You will be responsible for paying for your own shipping costs for returning your item to us. Original shipping costs are non-refundable and will be deducted from your refund.